Privacy Policy
Hisma Tours For Tourism and Travel
مؤسسة جولات حسمى لتنظيم الرحلات
Commercial Registration No. : 7027653679
Category License :
Travel & Tourism Agency
License Number :
73103411
1. Introduction
At Hisma Tours, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information provided through our website and services.
By using our website, you agree to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following information when you interact with our website or services:
- Full name
- Email address
- Phone number
- Nationality
- Travel preferences
- Booking information
- Payment-related information
- Communications submitted through contact forms, email, live chat, or WhatsApp
3. How We Use Your Information
We use collected information to:
- Process reservations and bookings
- Provide travel services
- Respond to inquiries and support requests
- Send booking confirmations and service updates
- Improve our services and customer experience
- Comply with legal and regulatory requirements
4. Payment Security
Hisma Tours does not store complete payment card information on its servers.
Online payments are processed through secure payment gateways using encrypted connections and industry-standard security measures.
5. Information Sharing
We do not sell, rent, or trade customer information.
Information may be shared only when necessary with:
- Hotels and accommodation providers
- Transportation providers
- Tour guides and activity operators
- Government authorities when legally required
- Payment service providers
Such sharing is limited to information necessary for delivering booked services.
6. Cookies and Website Analytics
Our website may use cookies and analytics technologies to:
- Improve website functionality
- Understand visitor behavior
- Enhance user experience
- Monitor website performance
Users may adjust cookie preferences through their browser settings.
7. Data Retention
We retain customer information only for as long as necessary to:
- Provide services
- Fulfill contractual obligations
- Meet legal and accounting requirements
- Resolve disputes and enforce agreements
8. Customer Rights
Customers may request:
- Access to their personal information
- Correction of inaccurate information
- Deletion of personal information where legally permitted
- Clarification regarding data processing activities
Requests may be submitted through our support channels.
9. Third-Party Links
Our website may contain links to third-party websites. Hisma Tours is not responsible for the privacy practices or content of external websites.
Contact Information :
For privacy-related inquiries, please contact:
Hisma Tours
Email: info@hismatours.com
Phone / WhatsApp: +966 50 302 3721
Tourism License No: 73103411
Commercial Registration No: 7027653679
Updates to this Policy
Hisma Tours may update this Privacy Policy from time to time. Any updates will be published on this page and become effective immediately upon publication.
Last Updated: June 2026
